Terms & Conditions

T's & C's of using the mocks.ie online services

These terms and conditions govern the use of mocks.ie, as provided by mocks.ie (referred to as "we" or "us"), by the user (referred to as "you"). By using the site, you acknowledge and signify that you have read, understood, and agreed to be bound by these terms and conditions. If you do not accept and agree to these terms and conditions, you may not create a mocks.ie account.

Changes to these Terms and Conditions

We may, at our discretion, change, supplement or amend these Terms and Conditions as they relate to your use of account for any reason, and without any prior notice or liability to you or any other person, by posting the modified Terms and Conditions on the mocks.ie website or by email to all account holders. You may not change, supplement, or amend these Terms and Conditions in any manner. Each time you use the mocks.ie, you acknowledge and signify that you have understood and agreed to be bound by these Terms and Conditions as they then read.

Your account with mocks.ie

You may not transfer your account to another person, share it with anyone, or use it to impersonate anyone. You agree that you will provide us with accurate account information (such as your real name, valid e-mail addresses, and accurate, non-fraudulent payment information). We may terminate your account if we are unable to verify or authenticate the information you provide to us. Accounts may only be created by individuals who are able to enter into legally binding and enforceable contracts.

Permission to use the mocks.ie

Users of the sites must comply with all applicable laws. Persons in jurisdictions may not use the sites where access to or use of the sites or any part of them may be illegal or prohibited. If you breach any provision of these Terms and Conditions, you may no longer use the mocks.ie web sites. We may, at our discretion, refuse permission to access and use of the sites.

The sites are made available to you for your lawful, personal, non-commercial use only. You may access and browse the mocks.ie web sites only using commercially available, SSL enabled Web browser software. You may print or download the pages of the mocks.ie web sites for your personal, non-commercial use, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers.

Refunds Policy

Should you be dissatisfied with the service or any correction a refund maybe offered at the discretion of mocks.ie once an email is received to info@mocks.ie, clearly stating the following;

Your name, student id, postal address and the email address associated with your account.

The username under which you signed up.

The date on which you joined.

The date on which you made your most recent payment.

A detailed description of your reasons for requesting the refund.

Please note it is not company policy to offer refunds for A-Grade Account subscription purchased. 

At the discretion of the management, a refund may be applied. We will inform you in writing of the decision within five working days. Where a refund is applied it may be subject to the following conditions; The amount refunded will be a percentage of your purchase, pro-rata to the duration of time between your purchase and the time you request a refund. Mischief Credits awarded to your account during your membership by the Company will not be refunded. Refunds will be rounded down to the nearest 0.01 Euro. No refunds will be granted if it is discovered that the use of the site breached the terms and conditions of usage for the site. This does not affect your statutory rights. If you believe your Credit Card / Lazer Card has been used fraudulently on this site please inform us immediately either by e-mail or in writing at the email address info@mocks.ie.

Disclaimer

With the exception for the refunds policy described previously, mocks.ie provides the sites and their contents on an "as is" basis. We make no representations or warranties of any kind, express or implied, with respect to these sites or their operation, contents, or the items sold on the sites. While we make every effort to ensure accuracy of information, mocks.ie disclaims any and all representations and warranties, including but not limited to any warranties of merchantability or fitness for a particular purpose to the full extent permitted by applicable law. Furthermore, mocks.ie does not warrant that information available on this site is accurate, current, or complete.

You are solely responsible for the security of all of the data contained on your computer system prior to accessing or using the mocks.ie web sites. mocks.ie will not under any circumstances be liable to you or any other person for any loss of use, loss of production, loss of income or profits (anticipated or otherwise), loss of markets, economic loss, special, indirect or consequential loss or damage or punitive damages, whether in contract, tort or under any other theory of law or equity, arising from, connected with, or relating to the use of the sites by you or any other person. In no event will our total liability to you or any other person for any claims, proceedings, liabilities, obligations, damages, losses, and costs, whether in contract, tort or under any other theory of law or equity, and regardless of any negligence or other fault or wrongdoing by mocks.ie exceed the amount, if any, you have paid mocks.ie for products you purchased as a result of the use in question. The exclusion of certain warranties and the exclusion or limitation of certain liabilities is prohibited by law in some jurisdictions. Such limitations may apply to you. The warranty disclaimer and liability exclusion and limitation clauses survive indefinitely after the termination of this Agreement.


Recurring Payments

1.The Registration Fee is payable by either credit/debit card.

2. All online payment transactions are handled by Realex Payments. If you pay via credit/debit card your payment details will be stored by Realex Payments secure servers only for the lifetime of your subscription.

3. Once your transaction has been completed, you will receive a welcome e-mail from us confirming your transaction - Your transaction will also appear on your monthly credit card statement- please keep these receipts as evidence of your Subscription.

4. All monthly and annual subscriptions to our service are on an automatically renewing basis. After 14 days of subscription and initial payment, you may cancel your account at any time by following the correct procedure on our site. Your Registration on expiry, will be automatically extended for the same period of time as Your initial Registration.

5. Billing - You agree to pay all fees and charges that you incur subject to the payment terms that will be disclosed to you at the time you make your purchase. When you make a purchase from us, you must provide us with a payment method. You must be authorised to use the payment method. You authorise us to charge you for the service using your payment method. You will pay service charges in advance.

6. Automatic Recurring Billing - Unless and until this Agreement is cancelled in accordance with the terms hereof, you hereby authorise Mockness Ltd to charge your chosen payment method to pay for the ongoing cost of membership.

7. Subscription fees are not refundable if you request to cancel or terminate your membership.

8. Refunds - We will give refunds where they are genuinely deserved e.g. if our site has not delivered what it should have done.
We are not however able to give refunds in circumstances that are completely down to user error or lack of attention which include failing to cancel your subscription before your renewal date, having two subscriptions and only cancelling one, creating additional accounts and subscriptions without cancelling existing ones.
We are unable to refund payment unless:
(a) we are unable to fulfil your subscription.
(b) there are exceptional circumstances, which we will assess on a case by case basis. If we then decide that exceptional circumstances apply we may, at our reasonable discretion, give you a proportionate refund;
We do however commit to being completely fair and reasonable in deciding whether to give refunds or not. If you wish to apply for a refund, then please contact us.
If you have a query about obtaining a refund, please contact our customer services team.

9. Cancellation - At any time, and without cause, we may cancel or terminate your access or membership at any time in our sole discretion. You are not entitled to a refund of your subscription fee if you request to cancel or terminate your membership. You are liable for charges incurred by you until termination of service. You are responsible for any charges imposed by your credit card issuing bank for exceeding your account limits or overdrawing your account.


Confirmation of Communication with mocks.ie

Communications sent to mocks.ie by means of the mocks.ie sites or email are not considered delivered or effective unless and until they are actually received and processed by a responsible representative from mocks.ie.

Copyright Infringement

mocks.ie make every effort to ensure that all necessary permissions have been obtained for material reproduced on the sites. You may report any claims or concerns (including copyright infringement claims) regarding the sites or their content by sending an email to info@mocks.ie.

In the interest of copyright, all our revision notes are watermarked and password protected. We do not permit mass distribution of mocks.ie revision notes or exam papers and marking schemes. The revision notes, exam papers and marking schemes are for personal use only. 

Ownership of the mocks.ie web sites

The mocks.ie web sites and their content (including all information in text, graphical, video and audio forms, images, icons, software, design, applications and other elements available on or through the Websites) are the property of Mocks and are protected by international copyright and other laws. Your use of the sites does not transfer to you any ownership or other rights in the mocks.ie web sites or their content.

Links to other Sites

The sites may include references to, advertisements for, and links to, other web sites or businesses operated by other persons. These sites and businesses are independent mocks.ie, and mocks.ie has no responsibility or liability for or control over these sites or businesses. These links, references and advertisements are provided solely for your convenience. mocks.ie does not sponsor or endorse any business other than those belonging to Mockness Ltd. The use of other sites is at the risk of the user and you shall not make any claim against mocks.ie arising out of your use of any other sites.

Your Use of the mocks.ie web sites

You agree that you will not use any robot, spider, other automatic device, or any manual process to monitor, copy, modify, distribute, or publish any web pages within the sites or the content contained thereon without our prior written consent. You also agree that you will not frame any portion of the mocks.ie web sites without our prior written consent.

The scraping or data mining of the mocks.ie web sites or any of their content in any form and by any method is strictly prohibited.

Privacy Policy

mocks.ie web sites collect, use and disclose your personal information in accordance with our Privacy Policy, which may be viewed by clicking the link provided. We may change the Privacy Policy from time to time at our discretion. Each time you use the Website, you consent to our Privacy Policy as it then reads without any further notice or any liability to you or any other person.

Other Matters

These Terms and Conditions and all related matters are governed and interpreted in accordance with Irish law, and you consent to the non-exclusive jurisdiction of the Irish courts.

If any provision of these Terms and Conditions is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. No consent or waiver by either party to or of any breach by the other party of these Terms and Conditions will be deemed or construed to be a consent to or waiver of a continuing breach or any other breach of these Terms and Conditions by that party. No consent or waiver will be effective unless in writing and signed by both parties.You expressly request and require that these Terms and Conditions be drawn up in the English language.

Any rights not expressly granted in these Terms and Conditions are reserved to mocks.ie. These Terms and Conditions are subject to change without notice.